Five Star Service Advisor
Coralee Zueff’s industry leading, best selling book “Five Star Service Advisor '' is now an eight-week online course.
Course curriculum
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Module 1 Mindset
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Module 2 Initial contact and scheduling appointments
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Module 3 Day of the appointment
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Module 4 Creating estimates
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Module 5 Explaining estimates and repairs
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Module 6 Completing the Job/when something goes wrong/handling conflict
About this course
- $399.00
- 36 lessons
- 0.5 hours of video content